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HOT LINE:15906189981

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Wuxi Hengchang Crane Logistics Machinery Co., Ltd.
Address: No.7, Zhanggong Road, Meicun Industrial Park, Wuxi
Tel: 0510-88159992
Fax: 0510-88158621
Phone:18921196358
Contact:Fang Shi Zhang
Zip:214112

Service
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The company pays more attention to the quality of after-sales service and provides customers with the following technical materials and strive to meet customer demands for the relevant technical data when delivery,: Equipment Installation, Use and Maintenance Manual, Main Supplementary Electromechanical Equipment Manual, equipment installation and damageable part sample list, Product Qualified Certificate (including appointed project quality assurance certificate by quality and technology supervision departments) and packing list. The installation and debugging undertaken by us meet the relevant national standards and we can obtain the use safety certificate issued by the quality and technology supervision department for users. If any questions happen on the scene, we will send personnel according to the customer demands.

We carry on “Three Guarantees”. If the hoisting equipment can’t work normally under the condition of proper keeping and reasonable use within the quality guarantee period (12 months since the date of use), we will repair or replace the machine within the date required by the user. The outsourcing electromechanical accessories usually execute the regulations of “Three Guarantees” by the manufacturer. We conduct lifelong maintenance service and provide the frequently-used spare parts of the hoisting equipment.

In the policy of “Customer Supreme, Credit First, Constant Improvement, High Efficiency”, we warmly hope to cooperate with you!